Mar 19, 2020 With Outlook Password Recovery tool, you can recover, remove password from Outlook PST file and set new passwords in a matter of few clicks. Ending Words: The solutions mentioned here will solve the issue of password prompt, and the performance of Outlook will be improved.
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website: Release notes for Office 2016 for Mac. To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website: Release notes for Office 2016 for Mac. To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. One such difficulty arises, when you leave your Mac OS X device undisturbed for some time. It automatically goes to “Sleep” mode. But the problem surfaces, when you are asked for a password to enter the home screen, and the worst case scenario is that you are asked for it every time it goes to the sleep mode and you don’t know the password at all. I have the same issue with Mac OS X 10.11.4 and Outlook 15.21.1. It keeps asking for the password, I use pop.verizon.net and smtp.verizon.net, deleted the keychain entry and still get the message that the password or user name is wrong. I don't know what else to do!
The easiest way to fix it might be to delete the account from System Preferences > Internet Accounts. Then, add it again using that same Preference pane.
If the email messages are stored locally on your Mac, ensure you have a reliable backup prior to making any changes to its file system.
From Mail Help:
Outlook Keep On Asking Password
Important: If you’re unsure whether messages you want to keep are still on the mail server, move or copy them to a mailbox stored on your Mac (the mailbox appears in the On My Mac section in the Mail sidebar) before you delete the account in Mail.
Sep 21, 2017 7:55 AM
After you or your Mac administrator resets the password of your macOS user account, your Mac might ask you to update your keychain password or enter the password of your login keychain. It might also tell you that the system was unable to unlock your login keychain. That's because your login keychain is still using your old password.
If you don't know your old password
Macbook Outlook Keeps Asking For Password
If you don't know your old password, the solution is to create a new login keychain.
If you know your old password
If you know your old password, use that password to update your existing login keychain:
- Open the Keychain Access app, which is in the the Utilities folder of your Applications folder.
- From the list of keychains on the left side of the window, select 'login.'
- From the Edit menu in the menu bar, choose “Change Password for Keychain 'login.'”
- Enter the old password of your user account in the Current Password field. This is the password you were using before the password was reset.
- Enter the new password of your user account in the New Password field. This is the password you're now using to log in to your Mac. Enter the same password in the Verify field.
- Click OK when done, then quit Keychain Access.